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Sep
15
URGENT: OT & PT ONLY
Posted by ELOISE REYNOLDS on 15 September 2016 11:27 AM
Previously Published on 8/12/16 at 11:30 am and 9/14/16 at 10:16 am.

In our continued effort to improve service, we have defaulted two OT procedures (OT Therapy & Therapeutic Activities) and one PT procedure (Therapeutic Activities/Direct One on One).

When updating or completing IEP's you MUST choose any procedures you will be providing, that are NOT defaulted to print on the Plan Of Care. Evaluations and some procedures have been defaulted to print on the Plan of Care. PLEASE REVIEW PROCEDURES BEFORE E-SIGNING.

Thank you for all you do for the children!
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Sep
15
NEW SUPPORT SITE
Posted by ELOISE REYNOLDS on 15 September 2016 08:33 AM
RE: New Support Site

In our continued effort to improve service, we will be switching to a new support site in approximately two weeks. We will notify you once it has been implemented.

Thank you for all you do for the children!
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Sep
14
URGENT REMINDER: OT & PT
Posted by SHELLY DILL on 14 September 2016 10:16 AM
Previously Published on 8/12/16 at 11:30 am

When updating or completing IEP's you MUST choose all procedures you plan to provide to that student for them to print on the Plan Of Care. Evaluations have been defaulted to print on the Plan of Care. Any procedures other than evaluations you  MUST choose.

PLEASE REVIEW PROCEDURES BEFORE E-SIGNING.

Thank you for all you do for the children!
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Sep
1
SES OFFICE
Posted by ELOISE REYNOLDS on 01 September 2016 10:50 AM

Due to expected severe weather in our area it is very possible SES’ offices will be closed Friday, September 2, 2016. PaddyNet will be accessible as it’s a web based program and available 24 hours a day. Support via 800-565-2162 will most likely Not be available but our support ticketing system will be. Please submit a ticket and we will respond as soon as weather permits.

Thank you for all you do for Children.


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Aug
18
SUPPORT-ERROR MESSAGE 8192
Posted by SHELLY DILL on 18 August 2016 09:37 AM

PUBLISHED: 7/25/16 @ 10:53 AM & 8/18/16 @ 9:40 AM

It has been brought to our attention when trying to send a Support ticket, you may get an "8192" Error message. Even though the Error message pops up, the tickets are still being sent and we are receiving them. You do not need to send multiple times, as we are able to reply to the tickets, and you can log into support to view and reply to the message. We are aware of the issue and working to get it resolved as quick as possible. Have a great day!


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